ISS, Inc

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Req # 
Position Type 
Full Time
FLSA Status 
Administrative/Clerical - Receptionist
Security Clearance 
Annapolis Junction, MD

More information about this job

Job Description

Polaris Alpha develops innovative solutions to the most significant challenges affecting our Nation's ability to collect, utilize, and defend digital information. We’re passionate about developing cutting-edge, forward reaching solutions, and we’re a sought-out place of employment for many of the brightest minds in the industry. We are the best, because we hire the best. At Polaris Alpha, we have developed a culture of going up and beyond the normal expectations in our delivery to our clients. Our clients and employees are the number one reason why we’re successful, and that formula won’t be changing.

What will you be doing?
Providing front office reception and administration duties at our Annapolis Junction office. Greet and direct visitors, answer a multi-line phone system as well as emails, handle company inquiries and provide general support to the back office team.

What are we looking for?
A demand for excellence with a sense of urgency!

Duties and Responsibilities:
• Welcome and greet all visitors, in person or on the telephone, in a friendly, courteous, and professional manner
• Handle a high volume of calls and/or emails; responsible for routing the information in a timely manner to the proper contact
• Monitor and manage email accounts
• Monitor and manage conference room calendars
• Maintain a high level of customer service
• Answer and direct incoming phone calls
• Maintain company Directories
• Retrieve, sort, and distribute Mail
• Maintain office equipment
• Ship packages and parcels
• Order, stock, and maintain office, shipping, and kitchen supplies
• Record and forward business and candidate leads
• Enter maintenance requests as needed
• Maintain office and common areas accordingly
• Assist all departments and employees with any other additional requests or needs

Required Skills

• Strong focus on customer service
• Strong oral and written communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and stay organized in a fast paced environment
• Able to establish and maintain effective working relationships
• Able to create and maintain a professional and ethical atmosphere
• Able to adhere to company policies, procedures, and practices

Polaris Alpha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

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